Craig's Automatic driving school Privacy Policy

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Craig's Automatic Driving School Cardiff takes and uses your personal information in accordance with this privacy notice.  Our privacy notice will provide information on your rights and obligations in the compliance of the General Data Protection Regulation or the GDPR for short.

Data that we take from you

We take information from our customer via telephone calls, email, text messages and contact forms on the website. We can also take details from parents booking driving lessons who have permission to give details to us to build a contract with us. Also, we may take payments information from bank transfers and from the website via our PayPal payments portal.

How we use your personal information

The driving school uses your information to provide our driving lesson services to you. We could use your data to contact you via phone, email, and text messages to allow you to be aware of our terms and conditions or booking confirmations to fulfil the contract with you the customer.

We might use a dash cam recording device to enhance the training during and after lessons. All footage recorded may be used as evidence in insurance claims or to assist in any police inquiries.

After passing a driving test, we operate a procedure to take a photograph to place on the website and social media outlets. This is done purely for our marketing reasons. Facebook and Google My Business are some that we use for this purpose. It is your right to refuse any consent for us to take a photo to use as part of our marketing.

Evolve Driving School will protect your privacy at all times. Any information will never be disclosed to others without prior consent unless we are required to do so by law.

User data on how you use our website or other online services from us

We will use any data gathered to enable us to operate the website to allow us to deliver relevant content to you. This is used to make sure the website is secure and maintain it through our administration process and other online services provided. Our lawful ground for this process is to enable us to deliver a website for our business.

Technical information on how you use our website will include IP address, browser info, time spent on the website, pages visited, how many times you visited, device used to connect and the time of the day the visit occurred. We use analytics tracking via Google Analytics. This is used to deliver the correct services to customers and to understand what our potential customers need from the website. It is our lawful ground to process this information to deliver our business and grow. We also use data for marketing the website properly.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Sharing Your Personal Data

We never disclose or share information about you with anybody without your consent. We do use third parties in order for us to provide our services. These third parties process your data on our behalf.

Third parties used:

• We use Driving Test Success to provide free Theory test training.
• We use PayPal payment portal to take online payments.

All of the third parties that we use on our behalf are all GDPR regulated in accordance with this privacy statement.

Links out to other websites

Evolve Driving School website will have links to other websites of interest to you. If you have used these links to leave our site, you should note that we do not have any control over the other websites privacy policies. We will not be responsible for the protection and privacy of any information you provide to those websites whilst visiting such sites and those sites are not governed by this privacy statement.  Please refer to the linked websites privacy policy for their GDPR statements before submitting your information to them.

Your Rights

The GDPR gives you the right of access to any personal information that our driving school has about you.

If you have left comments or know we hold personal information about, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Any requests we receive will be treated securely, but we will need to ask for proof of identity in order to protect your information.

You can request from us information about :

• The personal data we have
• Personal data categories
• How we process the data
• Any details that your data will be shared with
• How long we hold onto information

If we do not collect data directly from you, we will provide the source of third party data controllers holding data about you.

How Long We Retain Your Data

We retain personal details for as long as we need to run our business smoothly and professionally.

How long we retain your information

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments or know we hold personal information about, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.